These statistics cover the career grouping of Office Equipment Operators (NOC 142), which includes Telephone Operators.

Workers are employed in the following industries: Administrative and support, waste management and remediation services (27%), Information and cultural industries (26%), Health care and social assistance (8%), Public administration (7%), Finance and insurance (5%).

This occupation (Telephone Operators) is part of a larger group called Office Equipment Operators (NOC 142). According to the Labour Force Survey (2009), the unionization rate for this group was 29%, while the unionization rate for all occupations was 31%.