Secretaries perform administrative duties/clerical activities using office software and operating other office equipment.
Secretaries perform some or all of the following duties:
Prepare correspondence, invoices, presentations, brochures, publications, reports and related material from shorthand, machine dictation and handwritten copy using computers;
Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations;
Schedule and confirm appointments and meetings of employer;
Order office supplies and maintain inventory;
Answer telephone and electronic enquiries and relay telephone calls and messages;
Set up and maintain manual and computerized information filing systems;
Determine and establish office procedures;
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person;
Record and prepare minutes of meetings;
Arrange travel schedules and make reservations;
May compile data, statistics and other information and may conduct research;
May organize conferences;
May supervise and train other staff in procedures and in use of current software.
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