University of Guelph - Office of Graduate Studies

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Management: Services Management (PhD)

University of Guelph - Office of Graduate Studies

Field of Study:Customer Service Management
Cost per year:*
National: $2,331

This estimate represents the tuition per semester.


The PhD in Management at the Gordon S. Lang School of Business and Economics (AACSB Accredited) offers students the unique opportunity to join an inter-departmental program that explores complex challenges in modern business management and scholarship. Lang doctoral students develop research with impact in one of three possible fields – Organizational Leadership, Services Management, or Marketing and Consumer Behaviour – and graduate as innovative and successful researchers and lecturers.

The Services Management (SM) field of the PhD program gives students a balanced foundation in management theory to allow them to pursue research in the inter-connected services areas of hospitality, tourism, food, or sport management. Our SM students investigate socially and economically relevant issues from the perspective of governmental or non-governmental organizations, consumers, and service providers.


Grade for Entrance Previous Year (%)*70
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
    Applicants need to have a Master’s degree from a recognized university with an overall average of at least a B+.
    Test Scores:
    • Graduate Record Examination [min. 60] or Graduate Management Admission Test [min. 600]
    Additional Admission Requirements:
    • Letter(s) of Reference
    • Resume/Curriculum Vitae
    • Statement of Research Interests
    Complete application packages include: transcripts, 2 letters of recommendation, statement of research interest, CV, proof of English proficiency (if applicable) and the submission of a GMAT score of 600 or higher or a GRE score in the 60th percentile or higher across all sections.

    * The entrance grade may change from year to year. Please contact the school for further information.

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on November 14, 2022