User Support Technicians

(NOC 2282)
 

What do User Support Technicians do?

User support technicians provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software.

How to become: User Support Technicians


  • Completion of a college program in computer science, computer programming or network administration is usually required.
  • College or other courses in computer programming or network administration are usually required.
  • Certification or training provided by software vendors may be required by some employers.

Where to study for a career as: User Support Technicians

CDI College (Winnipeg Campus)
Winnipeg, Manitoba, CA

Related Program(s):
Network Administrator Diploma
Network and Database Administrator Diploma
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Conestoga College
Kitchener, Ontario, CA

Related Program(s):
Computer Programming and Analysis Diploma; Co-op; Advanced
Computer Programming Diploma
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CDI College (Anjou Campus)
Anjou, Québec, CA

Related Program(s):
Programmer Analyst/Internet Solutions Developer Diploma
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Cornerstone Community College
Vancouver, British Columbia, CA

Related Program(s):
Web Development Diploma; Co-op; Online; Distance
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CDI College (Edmonton City Centre Campus)
Edmonton, Alberta, CA

Related Program(s):
Cybersecurity Specialist Diploma
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CDI College (Laval Campus)
Laval, Québec, CA

Related Program(s):
Programmer Analyst/Internet Solutions Developer Diploma
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view all
Modified on January 26, 2022

How much do User Support Technicians make?

Low:
$35,776
Average:
$60,008
High:
$98,010

Job openings for User Support Technicians

Job Seekers:
45,900
Job Openings:
42,700