User Support Technicians

(NOC 2282)
 

What do User Support Technicians do?

User support technicians provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software.

How to become: User Support Technicians


  • Completion of a college program in computer science, computer programming or network administration is usually required.
  • College or other courses in computer programming or network administration are usually required.
  • Certification or training provided by software vendors may be required by some employers.

Where to study for a career as: User Support Technicians

Algonquin College
Ottawa, Ontario, CA

Related Program(s):
Computer Programming Diploma; Co-op
Computer Systems Technician - Networking Diploma; Co-op
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Centennial College
Toronto, Ontario, CA

Related Program(s):
Computer Systems Technician - Networking Diploma; Online
Computer Systems Technology – Networking Diploma; Co-op; Online; Advanced
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Bow Valley College
Calgary, Alberta, CA

Related Program(s):
Software Development Diploma Diploma; University Transfer
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Canadore College
North Bay, Ontario, CA

Related Program(s):
Computer Systems - Networking Technician Diploma
Computer Programmer Analyst Diploma; Advanced
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University of Regina
Regina, Saskatchewan, CA

Related Program(s):
Computer Science Diploma Diploma
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Modified on January 26, 2022

How much do User Support Technicians make?

Low:
$35,776
Average:
$60,008
High:
$98,010

Job openings for User Support Technicians

Job Seekers:
45,900
Job Openings:
42,700