Summit College

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Customer Service

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Program Information

School:Summit College
Degree:Diploma
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Description:Summit’s Customer Service Program builds upon student’s knowledge and transferable skills gained though previous work and life experiences. Graduates are equipped with the skills to succeed in a communication-based and customer satisfaction-focused field. Some of the units in the program are Quality Customer Service, Interpersonal Communication Skills, Personal Attributes, Customer Service Awareness & Relations and Sales from a Customer Service Perspective.

Graduates of the Customer Service Program are equipped to provide excellent service when greeting customers, effectively resolve complaints, perform financial transactions, and provide refunds or exchanges, process applications and much more.
URL:Customer Service at Summit College
Length:8 Week(s)
Cost per year:*
National: $3,300
Careers:Customer Service, Information and Related ClerksTelephone OperatorsOther Customer and Information Services Representatives

Admission Requirements

Prerequisites:*

These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.

    - 18 years or older - Proof of OSSD (diploma/transcript) - Computer Foundations Level 1

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on August 16, 2017