Academy of Learning Career College - British Columbia

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Helpdesk Support Analyst

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Program Information

School:Academy of Learning Career College - British Columbia
Faculty:Information Technology
Degree:Diploma
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Computer Support Specialist
Description:This program provides students with the necessary skill and knowledge to support users of computer systems and software applications. It provides in-depth knowledge on evaluating, configuring, and troubleshooting communications hardware, software, and operating systems. This program also introduces the skills necessary to effectively provide remote customer support, and deal with issues Customer Service Help Desk may encounter on the job when addressing customer requirements. This program prepares the student for several industry certifications. These are: CompTIA A+ certification and Microsoft Windows 7 certifications.


URL:Helpdesk Support Analyst at Academy of Learning Career College - British Columbia
Course Based:Yes
Length:50 Week(s)
Careers:Customer Service, Information and Related ClerksTelephone OperatorsOther Customer and Information Services Representatives

Admission Requirements

Grade for Entrance Previous Year (%)*75
Prerequisites:*

These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.

    Applicants are required to have Grade 12 or equivalent or Mature Student Status.

    * The entrance grade may change from year to year. Please contact the school for further information.

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on July 19, 2019