Main Programs and Courses Business Programs Hospitality Business Management

Hospitality Business Management

Since the business world is very dynamic, students are provided a broad cross section of tools and skills, with a focus on training students to think analytically and to apply their knowledge by solving problems and making decisions as they pertain to hospitality.

The objective of the Hospitality Business Management program is to expose the student to the most relevant aspects of the management and administration of hospitality businesses, while providing foundation computer skills and business knowledge required for a career in the hospitality industry.

ADMISSIONS PREREQUISITES
All applicants must meet with an admissions
representative in addition to ONE of the following
criteria:

Standard Admission

Alberta high school diploma or equivalent verified by transcript or DAR.

Mature Admission
Students must meet ALL of the following criteria:

Be at least 18 years of age prior to admission (19 for out-of-province)
Successful completion of the Reeves College Admissions Test.

*Manitoba applicants must also have been out of school for one year in addition to the above.

CERTIFICATION RECEIVED

Hospitality Business Management Diploma
American Hotel & Lodging Education Institute (AHLEI) Certificates

This program is 43 weeks in length.

Restaurant Manager
Lodging Manager
Attractions Manager
Event Management

Program Courses

SSS4 / Student Success Strategies

Emphasis is placed on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic, and career success.

BCA4 / Business Computer Applications

The first component of this course is designed to introduce students to basic computer literacy through familiarization with the components that make up a computer. Students will also look at the Windows operating system to learn how to manage a computer on a regular basis. The second component of this course will teach the basic skills required to work with a variety of business documents including the following MS Office Products Word, Excel and PowerPoint. The third and final component is designed to introduce students to considerations for living online. Students will look at what the Internet is and how e-mail has made a huge impact on communicating with others, as well as look at how to find information on the Internet and avoid risk to personal security while online.

PSK4 / Professional Skills

This course is designed to equip students with the skills necessary for dealing effectively with both customers and colleagues in the business world. Using a variety of instructional methods including role-plays, case studies, group exercises, simulated situations, and discussions, students learn and practice customer service and interpersonal skills necessary for success in today’s business environment.

H1800 / Privacy and Confidentiality

The purpose of this course is to prepare students for the contemporary Canadian workplace with regards to organizational obligations around the use, collection and disclosure of personal information. This module will provide the student with an overview of the applicable privacy and confidentiality legislation with a focus on how it applies to a Human Resources department. Students will gain an insight into the various acts and legislation that govern privacy and confidentiality at both a provincial and federal level.

B2000A / Hospitality Today

This course is a comprehensive overview of all aspects of hospitality management.

B2120A / Hospitality Facilities Management

Students will learn how to work effectively with facilities engineering and maintenance departments, including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.

B2110A / Human Resources Management

Students will learn the skills required to manage and retain qualified hospitality employees. Some topics covered include: attracting and retaining productive employees, scheduling, training, job satisfaction, incorporating needs of people of different age groups and backgrounds, and handling labour relations and union issues.

B2060A / Basic Financial Accounting for Hospitality

Students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs. Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.

B2030A / Hospitality Computer Systems

Students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservations systems, property management systems, and food and beverage sector systems.

B2020A / Front Office Management

Students will gain the knowledge required to organize, perform and evaluate front office functions that are critical to the success of the hotel. Training will include the importance of guest service, along with many technical aspects of front office management.

B2050A / Hospitality Supervision

Students will learn the role of the supervisor in lodging and food service operations, and will learn supervisory skills and techniques. Included are specific techniques for staff communication, increasing productivity and controlling labour costs.

B2070A / Food and Beverage Services

Students will be introduced to all aspects of food and beverage operations including planning, management, efficiencies and delivery of services of dining, banquet, catering, club and room service operations

B2080A / Hospitality Sales and Marketing

Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.

B2010A / Housekeeping Management

This course is a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.

CES4 / Career and Employment Strategies

This course builds on the skills learned in the Student Success Strategies course or its equivalent. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identify employment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the workplace and to describe these skills to a prospective employer. Students may be videotaped during a mock interview and will participate in the analysis of their performance in the “interview”.

AB-HBM199 / Practicum

Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.

Hospitality Business Management

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