About this program
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Credential Awarded: 2 Year Diploma
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Campus: Niagara-on-the-Lake
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Code: 0463 P0463
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Delivery Length: 2 Years
Who are you?
- I am a domestic applicant. *
- I am an international applicant.
Your education at Niagara College begins with your application. We're here to help make the process easy!
- Carefully read the Admission Requirements tab to make sure you meet the program requirements.
- Check the Availability tab to see whether or not the program is accepting applications, and what start dates are available.
- Complete an application online through ontariocolleges.ca.
- Our Admissions Office will acknowledge your application has been received and will provide you with your NC Student ID number and details on your next steps.
Your education at Niagara College begins with your application. We're here to help make the process easy!
- Carefully read the Admission Requirements tab to make sure you meet the program requirements. Official, translated high school and/or post-secondary transcripts, proof of graduation and proof of English proficiency will be required.
- Check the Availability tab to see whether or not the program is accepting International applications, and what start dates are available.
- For next steps in the application process please visit international.niagaracollege.ca/how-to-apply/.
- Complete an application online through our Online Application Form.
- Niagara College will send you or your agent a confirmation of receipt via email within 48 hours of receiving your application.
By Email
Reach out to us using our contact form and we'll respond within regular business hours.
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Register for an Info SessionOverview
Do you have an interest in healthcare, and want to be part of the fast-growing area of health services professionals?
Most often, the health services professional is the first person to interact with patients and clients. As a graduate of the Office Administration – Health Services program, you will acquire the knowledge and specialized skills to be an integrated member and provide administrative support to the healthcare team.
Courses
| Code | Course Name | Credits |
|---|---|---|
| ADMN1101 | Workplace Preparation | 2 |
| ADMN1115 | Keyboarding Essentials | 3 |
| ADMN1120 | Administrative Skills and Procedures I | 3 |
| CAPA1120 | Electronic Data Management | 3 |
| CAPA1150 | Word Processing I | 3 |
| CAPA1142 | Presentation Skills | 3 |
| MATH1107 | Mathematics | 3 |
| Code | Course Name | Credits |
|---|---|---|
| ADMN1233 | Health Services Office Procedures I | 3 |
| ADMN1261 | Anatomy and Medical Terminology I | 3 |
| CAPA1197 | Spreadsheets I | 3 |
| CAPA1250 | Word Processing II | 4 |
| COMM1110 | Writing Fundamentals | 3 |
| SOCL1430 | Equity, Diversity and Inclusion in Canada | 3 |
| Code | Course Name | Credits |
|---|---|---|
| ADMN1262 | Medical Billing and Scheduling | 3 |
| ADMN1333 | Health Services Office Procedures II | 3 |
| ADMN1361 | Anatomy and Medical Terminology II | 3 |
| CAPA1397 | Spreadsheets II | 4 |
| COMM1213 | Business Communication | 3 |
| Elective Information | ||
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Completion of additional General Education elective 1 course required |
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| Code | Course Name | Credits |
|---|---|---|
| ACCT1215 | Bookkeeping | 3 |
| ADMN1380 | Health Services and Hospital Procedures | 3 |
| ADMN1426 | Medical Transcription | 3 |
| MGMT1141 | Organizational Behaviour | 3 |
| PRAC1463 | Field Placement Office Administration Health Services | 3 |
| Elective Information | ||
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Completion of additional General Education elective 1 course required |
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Program Outcomes Term: 1244
conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
operate and provide support to others related to the use of office equipment and technologies.
evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records*
produce financial and client billing records for health services by compiling relevant information and using accounting software.
produce health documents and reports using available technologies and applying industry standards.
use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
identify and use non-invasive clinical tasks to support effective and efficient health service operations.
Admission Requirements
Ontario Secondary School Diploma (OSSD), or equivalent including the following required course(s):
- English – any Grade 12 (C) or (U), or equivalent
Recommended Courses and/or Skills:
These courses and skills may help you succeed academically in this program, but they are not required for admission.
- Mathematics – any Grade 11 (C), (U), or (M)
- Biology – Grade 11 (C) or (U) or Grade 12 (U)
Selection and Ranking
Applications are evaluated based on the published admission requirements. When the applicant provides proof of meeting the requirements, an offer of admission can be issued, provided space is available in the program.
Learn more about admission decisions.
Program Requirements
Criminal Record Check
- A Criminal Record Check with Vulnerable Sector Screening (CRC-VSS) which is less than 6 months old is required.
- Many employers have instituted a CRC with vulnerable sector screening as a requirement for appropriate field placements.
- The CRC-VSS must be provided to the Placement Agency on the first day of clinical placement.
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Students will be required to obtain a Vulnerable Sector Screening (VSS) in order to be cleared for placement/clinical. Please note, in order to obtain a Vulnerable Sector Screening (VSS), students must be 18 years of age or older. If a student is not 18 years of age or older at the start of this program, they will experience delays in progression through the program.
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Many employers have instituted a CRC with vulnerable sector screening as a requirement for appropriate field placements.
Communicable Disease Surveillance
- The confidential Communicable Disease Surveillance (CDS) Form must be completed and submitted to Student Health Services prior to the start of Term 3.
- Please view the CDS Form and Checklist for health requirements at niagaracollege.ca/cdsform/.
- The CDS form must completed 1 month prior to the start of the placement term or a placement will be denied.
Transportation
- Students are responsible for their own transportation in order to complete program requirements which may not be readily accessible by public transportation.
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Program requirements could include co-ops, placements, volunteer requirements, practical labs, field projects, assignments, clinicals, or any other off-campus visits required as part of the program’s curriculum.
Computer/Technology Requirements
Students are responsible for ensuring that they have a Microsoft Windows 10 based desktop or laptop system that meets or exceeds the following general personal computer technology requirements:
- A desktop or laptop system running on an updated Microsoft Windows 10 operating system.
- Minimum 256GB SSD storage and 8 GB memory.
- An integrated or peripheral video camera, microphone and speaker system.
- Reliable internet connectivity with Broadband capabilities (a minimum download speed of 5 Mbps) is recommended.
Niagara College will not be able to provide support for systems different than the above specifications. Any provided software may not operate properly. Academic software for your courses (supported under the Microsoft Windows 10 operating system) will be made available for download and remote use. Access will also be provided to remote high performance computer labs if software downloads are not feasible.
Note: There is no support for Chromebooks or Apple products for this program. (learn more)
The technology requirements indicate there is no support for Chromebooks or Apple products. Can I still take my program if I have a Macbook or Chromebook?
For most programs, the recommendation is to have a MS Windows 10 computer (as outlined in the "Computer/Technology Requirements" section on this page) for an optimal experience and for ease of downloading academic software. The reliability of remote connections to college computers and software cannot be guaranteed for Macbook and Chromebook users.
The Microsoft Office suite products that are available free to Niagara College students though Office 365 do have versions that work with Macbooks and Chromebooks, and the majority of internet-based applications will work as well. However, some program-specific software is designed to run on Windows 10, and the successful download of these applications cannot be guaranteed. Our Learning Management System (LMS) at Niagara College is Blackboard, and while students can access Blackboard through an internet browser, for some assignments and tests there is a layer of security that uses a proctored browser. The proctored browser will not function on Macbooks nor Chromebooks.
Students assume the risk of a compromised virtual experience if they choose to participate without the recommended technology.
Computer/technology requirements may be subject to change without notice.
All costs associated with program requirements are the responsibility of the student.
Back to TopAvailability
Legendfor intake status table
Open
Accepting applications
Waitlisted
Eligible applications will be placed on a waiting list
Closed
Not accepting applications
Suspended
No longer offered this term
Tuition
The below is a tuition fees estimate ( what's this?) for the indicated start term. Tuition fees are set in accordance with the Ontario Ministry of Training, Colleges and Universities fee guidelines.
Year 1
Level one $2,462.44
| Fee Type | Fee Cost |
|
Tuition
|
$1,357.49
|
|
Ancillary Fees
|
$1,104.95
|
|
Material Fees
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$0.00
|
|
Level one Total
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$2,462.44
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Level two $2,180.00
| Fee Type | Fee Cost |
|
Tuition
|
$1,357.49
|
|
Ancillary Fees
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$756.95
|
|
Material Fees
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$65.56
|
|
Level two Total
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$2,180.00
|
Year 2
Level three $2,394.44
| Fee Type | Fee Cost |
|
Tuition
|
$1,357.49
|
|
Ancillary Fees
|
$1,036.95
|
|
Material Fees
|
$0.00
|
|
Level three Total
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$2,394.44
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Level four $2,074.44
| Fee Type | Fee Cost |
|
Tuition
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$1,357.49
|
|
Ancillary Fees
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$716.95
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|
Material Fees
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$0.00
|
|
Level four Total
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$2,074.44
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We're helping make your NC dreams a reality.
To help fund your education access $1.5 million in scholarships and awards made available by our generous donors. You will be automatically considered for some awards, however other awards will require an application.
Explore Scholarships & BursariesAdvanced Tuition Tool
The tuition amounts provided are an estimate only ( what's this? ).
To generate a detailed fees calculation, which includes tuition, ancillary, and material fees for this or a different start term, please access the Advanced Tuition Tool.
Generate My FeesThe below is a tuition fees estimate ( what's this?) for the indicated start term. Tuition and estimated fees for International students are based on program type.
Year 1
Level one $9,174.95
| Fee Type | Fee Cost |
|
Tuition
|
$7,325.00
|
|
Ancillary Fees
|
$1,849.95
|
|
Material Fees
|
$0.00
|
|
Level one Total
|
$9,174.95
|
Level two $8,312.51
| Fee Type | Fee Cost |
|
Tuition
|
$7,325.00
|
|
Ancillary Fees
|
$921.95
|
|
Material Fees
|
$65.56
|
|
Level two Total
|
$8,312.51
|
Year 2
Level three $9,106.95
| Fee Type | Fee Cost |
|
Tuition
|
$7,325.00
|
|
Ancillary Fees
|
$1,781.95
|
|
Material Fees
|
$0.00
|
|
Level three Total
|
$9,106.95
|
Level four $8,206.95
| Fee Type | Fee Cost |
|
Tuition
|
$7,325.00
|
|
Ancillary Fees
|
$881.95
|
|
Material Fees
|
$0.00
|
|
Level four Total
|
$8,206.95
|
We're helping make your NC dreams a reality.
Access over $200,000 in scholarships and awards.
Explore & ApplyAdvanced Tuition Tool
The tuition amounts provided are an estimate only ( what's this? ).
To generate a detailed fees calculation, which includes tuition, ancillary, and material fees for this or a different start term, please access the Advanced Tuition Tool.
Generate My FeesCosts and Dates
General information about other costs, due dates, refund policy, housing costs, and more can be found on the Niagara College International website.
What is your tuition estimate?
Your tuition estimation includes tuition, ancillary, and material fees based on a program and term. Fees may vary upon enrolment into specific courses that are outside of the core curriculum or elective courses. Fees for future terms (where fees have yet to be published) are estimates based on the current academic year fee structure.
Additional fees include textbooks and a parking pass (if parking on campus). Additional costs may be incurred for optional field trips, learning materials, equipment or clothing. All costs associated with program requirements are the responsibility of the student.
Note: For new programs tuition and fees may not yet be available. Typically tuition amounts are available in May for the next academic year. Please check back.
Field Placement
The Office Administration – Health Services program has a field placement component. This partnership with the medical community provides students with an exciting opportunity to apply their developing skills in a practical office environment. The field placement allows students to put into practice the curriculum they’ve learned in the classroom to the workplace setting. This is a great opportunity for our students and partners to work together and learn from each other.
