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Hospitality Management

Please check with the campus of your choice for program availability.

Canada's fast-growing tourism and hospitality industry have given rise to an increase in employment opportunities in these fields. Hotels, accommodation and food and beverage services are all growth areas of this industry in Canada and around the world.

Vancouver Career College's Hospitality Management program provides the training you need to enter this fast-paced industry. The program covers hospitality computer systems, staff management, housekeeping management, human resource management, and front of house procedures. Students gain first-hand hospitality experience as part of a practicum.

In addition to their Hospitality Management Diploma, graduates of this program will be certified in BC Food Safe, Serving It Right, and an American Hotel and Lodging Association (AHLA) Diploma.

Admission Requirements

High school graduation or equivalent* OR mature student status**.

*From an English language teaching institution.
**19 years of age upon starting classes, and pass college's English admissions test.

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.

This program is 43 weeks in length.

Adventure Tourism and Recreation
Tourism Services
Food and Beverage Services
Accommodations
Travel and Trade
Events and Conferences
Transportation Attractions

Program Courses

CES4 / Career and Employment Strategies

This course builds on the skills learned in the Student Success Strategies course or its equivalent. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identifyemployment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the work place and to describe these skills to a prospective employer. Students may be videotaped during a mock interview and will participate in the analysis of their performance in the “interview”.

HSP199 / Practicum

This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real-world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.

B2120A / Hospitality Facilities Management

Students will learn how to work effectively with facilities engineering and maintenance departments, including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.

B2110A / Human Resource Management

Students will learn the skills required by hospitality professionals in managing and retaining qualified employees. Some topics covered include: attracting and retaining productive employees, scheduling, training and job satisfaction, incorporating needs of people of different age groups and backgrounds, and handling labour relations and union issues.

B2105A / Leadership and Management

This course is designed to provide students with a basic understanding of reliable leadership and management methods for surviving and thriving in the midst of chaotic change. This course will assist future industry leaders in making valuable contributions to their organizations and, at the same time, enhance the personal satisfaction gained from their work lives.

B2040A / Hotel/Motel Security Management

Students will be prepared to meet the vital issues facing today’s hospitality industry pertaining especially to security issues. Students will learn about proven strategies that protect both employees and guests.

B2080A / Hospitality Sales and Marketing

Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.

B2070A / Food and Beverage Operations

Students will be introduced to all aspects of food and beverage operations and will examine the efficiency of planning, management and delivery of services by dining halls, coffee shops, caterers, clubs and room service operations.

B2060A / Basic Accounting for the Hospitality Industry

Students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs. Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.

B2050A / Hospitality Supervision

Students will examine the role of the supervisor in lodging and food service operations, and will learn staff supervision skills techniques. Specific techniques for effective communication, increasing productivity and controlling labour costs are covered.

B2030A / Hospitality Computer Systems

Students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservations systems, property management systems, and food and beverage sector systems.

B2020A / Front Office Management

Students will understand, organize, perform and evaluate front office functions that are critical to the success of a hotel. Students will be trained on the importance of guest service, along with the many technical aspects of front office management.

B2010A / Housekeeping Management

Students will gain a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.

B2000A / Hospitality Today

The student will gain the knowledge how the hospitality industry started and the able to evaluate the significance of the hospitality today .Training will include the importance of customer service, along with many soft skills aspects of the hospitality industry.

SSS4 / Student Success Strategies

Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice. Students will also prepare a professional resume and learn how to write effective cover letters.

Hospitality Management

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