Questions

416 289 5000
1-800-268-4419 (in Ontario)

P.O. Box 631 Station A
Toronto, ON, M1K 5E9

Quality Control and Standards Maintenance

Program Code 7836
Program Name Quality Control and Standards Maintenance
Description Important update regarding this program.

The Winter 2024 semester will be the last opportunity for new students to begin this program. Effective Summer 2024 semester students will no longer be accepted into the program.

Current students who are already enrolled in, or have taken, one or more courses in this program will be able to complete their certificate. Individual courses within the program will be available for registration during the program phase out period.

Please email us at online@centennialcollege.ca if you are planning on completing this program so that we can assist with program completion plans. The success of a company depends to a large degree on setting and meeting goals for customer satisfaction and company profitability. The necessary financial, analytical and service-oriented skills acquired in these online courses will help you ensure long term growth for your organization.
Admission Requirements Ontario Secondary School Diploma (OSSD) or Mature Student Status (19 years of age or older)
Notes 1. Students must successfully pass each course in the program, and maintain an overall average of 60% (GPA of 2.0) to graduate
2. Students have a maximum of 5 years to complete this program
3. This program is not currently eligible to receive OSAP funding. To learn more about what other funding opportunities may be available, please visit https://www.centennialcollege.ca/financial-aid
4. If you are planning on transferring credit from another College, please note that a minimum of 25% of courses must be completed through Centennial College to earn the credential. For information on transferring credit, please visit https://www.centennialcollege.ca/admissions/pathways-and-partnerships/pathways-to-credit/transfer-credit
Contact Telephone 416-289-5000 EXT: 52555
Contact Email online@centennialcollege.ca

Mandatory Courses

Course Code Course Name
ACCT-112 Financial Accounting 1
BUSN-119 Business Fundamentals
BUSN-225 Intro to Research Methods and Data Analysis
CEMG-103 Fundamentals of Operations Management
CETR-101 Quality Assurance
GNED-160 Customer Service: Modern Approach
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