The central theme of the course focuses on the relationship between thinking, human behaviour, and organizational effectiveness. Opportunity is provided for learners to experience incidental learning as they evaluate their own behaviour. Learners explore how concepts and ideas pertaining to human behaviour can transform self, relationships, and the workplace.

Learners apply their knowledge of human resource functions through multiple stakeholder lenses while aligning functions to an organization's vision and strategy. Utilizing business scenarios, learners transition through the employment cycle adhering to legal requirements, ensuring health and safety in the workplace, and building positive work culture initiatives.

This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.

This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.

Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.

Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.

Using foundational theory, research, and evidence-based practice, this course examines common mental health conditions and the role of the health and human services manager in addressing the complex needs created by those conditions for colleagues, clients, families, and the community. Through learning activities and the application of knowledge, learners gain specialized mental health strategies, approaches, and skills needed to support those either in the workplace or associated with the workplace.

This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.

This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.

Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.

This course examines the history, risk factors, and current policy and practice responses to homelessness in Canada. Learners critically explore determining factors and the relationship between homelessness and other social issues. Learners apply theory and evidence in the design of potential interventions and solutions to address homelessness within the health and human service sectors.

In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.

Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.

Managers in health and human service settings face critical issues impacting practice and leadership. Learners identify and research current issues and trends within the health and human service sectors. Learners critically evaluate and professionally communicate approaches toward the resolution of issues through the use of a variety of theoretical perspectives as well as ethical and legal considerations.

This course provides health and human service managers with an understanding of the relationship between research and their specific field as well as how research may inform their professional practice. In this course, students identify the key components of the research process, consider qualitative and quantitative research methods, and explore ethical considerations for health and human service research. Students critically evaluate relevant research to determine its applicability and how it may be utilized in their work.

This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.

This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.

Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.

Leaders who facilitate International service learning experiences require competencies in cultural intelligence, global thinking, and community building. In this course, learners develop skills in transformational and ethical leadership to balance the needs of service learning participants while prioritizing and assessing the needs of the community.

This course focuses on financial management fundamentals that support organizational growth. Learners apply financial and managerial accounting concepts in planning, organizing, evaluating, and decision-making in the context of real-world situations. Learners explore how financial principles, financial statement analysis, cost analysis, variance analysis, and budgeting impact organizations.

This course introduces learners to the multifaceted roles of managers within an organization through theory and practical application. While analyzing and critically reflecting on the functions of management, learners have the opportunity to connect key concepts with their own professional practice. Topics such as strategic planning, organizational structure and design, leadership, motivation, controls, and team dynamics are examined.
Prerequisite: None

This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.

This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.

Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.

Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.

Using foundational theory, research, and evidence-based practice, this course examines common mental health conditions and the role of the health and human services manager in addressing the complex needs created by those conditions for colleagues, clients, families, and the community. Through learning activities and the application of knowledge, learners gain specialized mental health strategies, approaches, and skills needed to support those either in the workplace or associated with the workplace.

This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.

This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.

Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.

This course examines the history, risk factors, and current policy and practice responses to homelessness in Canada. Learners critically explore determining factors and the relationship between homelessness and other social issues. Learners apply theory and evidence in the design of potential interventions and solutions to address homelessness within the health and human service sectors.

In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.

Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.

Managers in health and human service settings face critical issues impacting practice and leadership. Learners identify and research current issues and trends within the health and human service sectors. Learners critically evaluate and professionally communicate approaches toward the resolution of issues through the use of a variety of theoretical perspectives as well as ethical and legal considerations.

This course provides health and human service managers with an understanding of the relationship between research and their specific field as well as how research may inform their professional practice. In this course, students identify the key components of the research process, consider qualitative and quantitative research methods, and explore ethical considerations for health and human service research. Students critically evaluate relevant research to determine its applicability and how it may be utilized in their work.

This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.

This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.

Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.

Leaders who facilitate International service learning experiences require competencies in cultural intelligence, global thinking, and community building. In this course, learners develop skills in transformational and ethical leadership to balance the needs of service learning participants while prioritizing and assessing the needs of the community.

This course focusses on the total rewards package that includes compensation, benefits, and monetary or non-monetary rewards. The importance of aligning the organizational strategy with the total rewards package forms the foundation for this human resource functional area. Learners will get practical experience with the process of job evaluation and connecting performance standards to the compensation plan.
Learners will research Canada and Alberta legislative acts and compensation trends.

Employment Law plays a critical role in human resources management. This course equips learners with the knowledge and skills to apply employment and common law to the workplace. By using employment scenarios, learners strategize how they could help employers reduce risk and resolve human resource issues.
The importance of ethical human resource policies and procedures and ways to address the emerging risks of the digital workplace will also be explored.

This course examines the role of Human Resources and/or Labour Relations Practitioner to guide the management of a unionized workforce. Learners will assess the impact that unionization has on a workplace through relationships between employees, unions, employers, and government within the industrial relations system. Learners will be introduced to the structure of Canadian unions and labour organizations, and various labour relations processes including forming and dissolving a union, collective bargaining, strikes and lockouts, fair labour practices, the grievance procedure, changes to unions and organizations. The course will also examine the future of Labour Relations and unions in Canada, considering changes in workplace demographics, and the digitization of the workplace with an emphasis on best practices for managing in a unionized work environment.

Introduction to organizations and sustainability articulates a management approach to integrating economic, ethical, and environmental responsibilities into all aspects of organizations working to benefit society. Learners examine ethics of business and constructs of morally appropriate behavior concerning decision-making and businesses' relationship with the community. Concepts and practical approaches are used to discuss and integrate sustainability criteria with business requirements, including performance management and evolving strategies as business needs change.

This course explores both the creation of an entrepreneurial venture as well as the development of an innovative, entrepreneurial and team approach to business. Learners are challenged to develop an entrepreneurial mindset through engagement in a process that includes identifying entrepreneurial opportunities, testing business model attribute hypotheses, and presenting an entrepreneurial opportunity. Working through this process builds awareness of the experiences an entrepreneur will have in practice.

Learners are introduced to concepts aimed at providing a solid foundation of marketing principles and the role marketing plays in business. Emphasizing a holistic approach, learners have the opportunity to analyze and apply the marketing mix. Key concepts include product, price, placement, and promotion (4Ps), the Integrated Marketing Communications Mix (IMC), market research, and consumer behaviour.

This course provides opportunity for an applied, practical approach to designing training programs that support employee learning and development. Learners explore adult learning principles, components of program planning, and facilitation strategies that foster adult learning in workplace contexts.