Compare Programs
Use this tool to view programs you're interested in side-by-side. Click "Add" and select a program to compare - you can add up to three.
When you're done, click "Save" to store the program comparison on your dashboard and come back to view it later.
| | Customer Service | | |
| | ChangeRemoveSave | Add | Add |
| School | Summit College | | |
| Location | Hamilton, ON, Canada | | |
| School Type | Career College | | |
| School Size | Full-time Undergraduate: 50
| | |
| Degree | Diploma | | |
| Honours | | | |
| Co-op | | | |
| Length | 8 Week(s) | | |
| Entry Grade (%)* | | | |
| Prerequisites | | | |
| Prerequisites Notes | - 18 years or older
- Proof of OSSD (diploma/transcript)
- Computer Foundations Level 1 | | |
| Cost | | | |
| Scholarships | | | |
| Description | Summit’s Customer Service Program builds upon student’s knowledge and transferable skills gained though previous work and life experiences. Graduates are equipped with the skills to succeed in a communication-based and customer satisfaction-focused field. Some of the units in the program are Quality Customer Service, Interpersonal Communication Skills, Personal Attributes, Customer Service Awareness & Relations and Sales from a Customer Service Perspective.
Graduates of the Customer Service Program are equipped to provide excellent service when greeting customers, effectively resolve complaints, perform financial transactions, and provide refunds or exchanges, process applications and much more. | | |
| Next Steps | | | |
*We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.
