| International Hotel Management | | |
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School | Sprott Shaw College - Downtown Vancouver Campus | | |
Location | Vancouver, BC, Canada | | |
School Type | Career College | | |
School Size | | | |
Degree | Diploma | | |
Honours | | | |
Co-op | | | |
Length | 33 Week(s) | | |
Entry Grade (%)* | | | |
Prerequisites | | | |
Prerequisites Notes | Applicants are required to have Grade 12/GED, or mature student status. | | |
Cost | This cost estimate does not include books, supplies and other applicable costs. There is also a non-refundable registration fee of $250. | | |
Scholarships | | | |
Description | Rapid growth in the accommodation and food services industry is being driven by a rapidly growing tourism sector, and this will create employment growth for this occupation. This industry, which employs all of these workers, is expected to grow faster than the all-industry average due to retiring workers and industry growth. There has been speculation that there will be an increase of about 100,000 new jobs by 2020. Vancouver is rated as one of the top ten destination cities in the world and will continue to attract tourists in the near future. Graduates in this industry will assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
Workers in this occupational group make room reservations, register arriving guests, assign rooms and answer enquiries regarding hotel services and registration by letter, telephone and in person. They also respond to guests’ enquiries, requests and complaints. They compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems, and they present statements of charges to departing guests and receive payment. | | |
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