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 Advanced Customer Service Professional
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SchoolSprott Shaw College - Chilliwack Campus
LocationChilliwack, BC, Canada
School TypeCareer College
School Size
DegreeDiploma
Honours
Co-op
Length56 Week(s)
Entry Grade (%)*
Prerequisites
Prerequisites NotesApplicants must have Grade 12/GED or mature student status. Successful completion of admissions interview and assessments is also required.
Cost
Scholarships
DescriptionWelcome to the Customer Service Professional program. Meet customer service professionals from around the world, sharpen the skills you will need in the service industry, and develop the confidence, perspective, skills, knowledge and drive that will help you succeed.

The fundamental duties of a Customer Service provider are to answer questions and resolve problems. Success in this regard depends on the provider’s ability to connect with customers on a personal level. To that end, this program will teach skills related to forming proper attitudes, creating strong first impressions, communicating well both verbally and non-verbally and most importantly, understanding just what it is a customer needs and wants. The co-op portion of the program offers students the opportunity to practice what they have learned in class, practice their English skills in English speaking working environments, and gain professional experience.
Next StepsRequest Info

*We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.