The Technical Support Analyst program is a well rounded IT program providing a student with knowledge of several operating systems, PC hardware, and troubleshooting fundamentals. A core component of this course is Microsoft’s MCSE Desktop Infrastructure designation. The Technical Support Analyst leads to several certifications but the MCSE is the premier certification for professionals who analyze business requirements, and implement the infrastructure for business solutions based on the Windows® 2012 platform.
At the end of your program, you will complete a four week internship allowing you to apply what you’ve learned. Your internship gives you a step above your competition with the real-world experience you gained. And from time to time, your internship can lead to employment. In addition to your Technical Support Analyst diploma, you will also have an opportunity to earn multiple internationally recognized Microsoft and CompTIA designations. |
