An Automotive Service Advisor is the necessary link between customers and garages. Their role is to work with clients and help them decide what work should be done on their vehicle. From routine maintenance to deciding what sort of repairs, they are energetic and goal oriented with a role that includes liaising with automotive service technicians, creating service work orders, managing work flow at a busy garage and ensuring the sale of services and repeat business.
To work in this career, it helps to have a strong understanding on the functioning and performance possibilities of vehicles, and the ability to translate industry specific jargon into comprehensible explanations for clients. Ideal candidates for this sort of role love cars, and are able to share that passion with others, as well as a knack for customer service. |
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Applicants must have an education assessment (one of the following): Ontario High School Diploma or GED, Ontario College or University Degree and successful completion of an academic assessment test conducted by, or under the direction of CATI staff. |
| Additional Admission Requirements: | Student's must attend an interview with CATI Admissions Coordinator. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.
